Shopify Chat App

Add real-time chat, voice and video calls, and in-chat payments to any Shopify store. Buyers ask questions on the product page instead of leaving. Sellers answer in the same window. No commission on what you earn.

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Private and Group Messaging

Shoppers message you privately about sizing, stock or shipping without opening a ticket or leaving the product page. Group rooms let you run launches, pre-order waitlists and VIP customer channels directly on your storefront.

Roles and channel permissions separate staff from customers, so your team can coordinate in the same system your buyers use without those conversations leaking.

Voice and Video Calls

Voice and video run on WebRTC inside your store. For high-consideration products - furniture, jewellery, equipment, anything customised - a two-minute live call closes what a product photo cannot.

Screen sharing helps walk a buyer through sizing charts, configuration options or an order they are mid-way through building.

Make your Shopify Website a One Stop Marketplace Solution

AtomChat is developed to work with any Shopify powered website. This Shopify online chat app is the answer to all your multivendor marketplace chat related concerns.

You just need to install the Shopify chat app or let our friendly team help you and see your online multivendor marketplace grow, connect and trade with one another.

Built-In Monetization

Charge per minute for styling sessions, consultations or fittings, accept tips, or gate a paid VIP channel - all through your own Stripe account. AtomChat takes no commission; Stripe's standard processing fees still apply. Pay-per-minute is on the Pro plan.

Because payment and access are one system, a customer who pays for a session gets in immediately. Nobody on your team manually grants access.

Install AtomChat in 3 Friendly Steps

STEP
1
Choose a Plan

Start your 14 days free trial with any of AtomChat’s plans to better understand its features.

STEP
2
Activate AtomChat

Copy the code snippet from your AtomChat Admin Panel and paste it right before the closing tag of your theme layout file. Your domain must be SSL secured.

STEP
3
You are Done

Set theme, language and sounds, then pick docked or embedded - never both on one page. Members sync automatically the next time they log in.

Integration Assistance

Add chat to your website quickly with one of our 30+ integrations then spend as much time as you like customizing the experience.

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Trusted by Industry Leaders

"Among many other unique needs, we needed a chat integration that offered real time messaging, audio calls, video calls and a white board option similar to competitors on the market.Searching the market for the right solution was difficult and a bit scary. Rarely you will find a product that is both compelling and supported by an incredible team, while there may be products like AtomChat on the market, from our personal experience, NONE of these solutions comes close in terms of customer service and quality. Everything we need, from messaging to collaborative options is offered by AtomChat. We have not looked back since choosing AtomChat and are looking forward to a long and fruitful future with them!"

Kameron James Moshier
Co-Founder & Co-CEO at Philtalk

"I've used AtomChat for nearly 5 months, and through the integration process with my app I've not only been helped quickly by support by a number of times, but it was also quite seamless. They have integration guides for a variety of software. The docked and embedded views for the chat are fast, easy to setup, and still very modular. We're using AtomChat to create a communication network for a marketplace of funds and investors, and using their instant messaging and video/audio calls."

Alex Johnson
Chief Technical Officer at Velvet